Fork Truck Training Ltd.

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TRAINING EVALUATION FORM

We would like to thank you for taking the time to complete this evaluation. Your input is crucial in order than we may constantly improve the quality of our service and programs.
Thank You!

Company Name:

Company Contact:

Date of Course:

Type of Course :

Instructors Name :

Email:

1. Instructor

a) Did the instructor arrive on time?

Yes

b) Was our instructor presentable?

Yes

c) Was the instructor flexible?
I.E. Scheduling - Over Time

Yes

d) Was the training to your expectations?
Below Expectations -	1		2		3		4		5	- Exceeded Expectations

Comments:

2. General Evaluation

a) What feedback was received from the operators?
Poor -	1		2		3		4		5	- Excellent

b) What feedback was received from the supervisors?
Poor -	1		2		3		4		5	- Excellent

Comments:

3. Would you use F.T.T. Ltd. again, when further training is required?

Yes No

Please let us know why :

4. Have you seen the benefits of more awareness and safer driving since the training was completed?

Comments :

5. In the near future, we will be able to assist you in putting together a program that will enable you to see a return on your training investment. Would you be interested in receiving information on this?

Yes No

6. Was our Sales Person professional, knowledgeable and address your current requirements?

Not Satisfied -

- Very Satisfied

Comments :

7. Were you satisfied with the service received from the Contract & Scheduling Department ?

Not Satisfied -

- Very Satisfied

Comments :

8. Did you receive your Certificates & Wallet Cards in a timely fashion?
Please note: The general turn around time is 2 weeks.

Yes No

a) If you had any issues with the Certification was it addressed quickly?

Yes

Comments :

9. Do you have any future training needs?

Yes No

If Yes, please specify :

10. Do you plan to follow up with the "Refresher" training?

12 Months:	18 Months:	24 Months:
36 Months:	Not at all :

Comments :

11. May we use you and your company as a referral?

Yes No

Any further way we can assist you?

Thank you